FAQ

What kind of products does Cadrune offer?

Cadrune offers sculptural tableware, refined serveware, and decorative objects designed for gathering, gifting, and everyday living.

Do you ship internationally?

Shipping availability depends on the destination and the delivery settings currently active at checkout. Available shipping options and rates will be shown during checkout.

Are your pieces suitable for gifting?

Yes. Many of our pieces are selected with gifting in mind and are well suited for housewarmings, celebrations, and thoughtful occasions.

Can I include a gift note with my order?

If gift note service is available, you may add it at checkout or include your request in the order notes.

How should I care for my pieces?

Care recommendations may vary by product. Please refer to the product page for material and care details. For delicate or sculptural pieces, gentle cleaning and careful handling are recommended.

What should I do if my order arrives damaged?

Please contact us as soon as possible after delivery and include clear photos of both the item and the packaging so we can review the issue and assist you.

Do you accept returns?

Eligible items may be returned within the return window stated in our Shipping & Returns page, provided they are unused and returned in their original condition.

How can I contact Cadrune?

For product questions, gifting requests, or order support, please use the contact form on our Contact page.